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Free delivery anywhere in the UK 🇬🇧
Free delivery anywhere in the UK 🇬🇧

FAQs

Can I change my billing or shipping information?

Once you have placed an order, you should not change your billing or shipping information. If you wish to make a change, please contact our customer service department at contact@jehads.com as soon as possible during the order processing phase to indicate your request. If the package has not yet been shipped, we will be able to ship it to the new address. However, if the package has already been shipped, the shipping information cannot be changed while the package is in transit.

What forms of payment do you accept?

We accept VISA, Mastercard, American Express, Discover Card, PayPal, Apple Pay, Diners club.

How do I know if my payment has been received?

Once your payment has been received, we will send you an email notification to inform you of the order.

Do you provide an invoice?

Yes. Once we have received an order and the payment has cleared, the invoice will be sent to you by email.

How do I know how much the shipping costs are?

Please read our shipping policy page for more information.

*If I want to make a gift purchase. Can you send my purchase to another address?

Yes, we can ship your order to another address.

How do I track my shipment?

Once we have shipped your order, you should receive a shipping confirmation number within 24-48 hours via email to track your order.

How do I know if my order has been shipped?

Once your order has shipped, you will receive a confirmation email with a tracking number.

If you have just received a shipping notice, please allow 1-3 business days for the tracking information to be updated in the carrier's system.

Where is my confirmation email?

If you have any questions about your order, please contact our support team at Contact@jehads.com and they will be happy to assist you. Most emails are answered within one working day.

Contact Information:

Email: contact@jehads.com

Address: 55 Colmore Row, Birmingham B3 2AA, #145, United Kingdom

Phone: +44  7418 603870